Pet Transport Tips

  • Travel Preparation
  • How to get used to the kennel

Are you moving and you don’t know how to bring your furbabies with you? Below you will find some information

Need help?

Pet Travel Containers

Size is essential for safety. It is not just essential but it is International Law that all animals are shipped in an IATA approved flight container that offers them comfort, safety and adequate ventilation during their flight. For cats and dogs you must ensure that they have enough room to stand up straight, turn around and stretch out inside the container. Please click here to get instruction about how to choose the right kennel for your pet.


To make your pet more comfortable, you should place an old t-shirt or just a little piece of blanket in the container. This will help it feel at home whilst in a strange environment.
lt’s better for your pets to travel on an empty stomach (do not feed within 6 hours of departure). Treat as though going to the vet for an operation.
We recommend that you exercise your dog for about 30 minutes prior to collection.
It is a good idea to walk your pet before check-in and after arrival.
You should clearly mark the kennel with your pet’s name.
In addition to showing your name and address, you must mark the kennel with the telephone number of a person at the destination who can be contacted about your pet.
If your pet is traveling in the cargo system, remember that there is a processing period for cargo after arrival, which may vary depending on the airline, the airport, and whether your pet is arriving from a domestic or international location.
Remember: Even under the best conditions, air travel can be stressful on your pet. Be sure to talk to your veterinarian before transporting your pet by air to make sure that your pet is sufficiently healthy to withstand the stresses associated with air travel.

Where are animals placed in the aircraft?

All live animals are secured in the cargo holds which are located underneath the passenger deck. The holds are temperature and pressure controlled in exactly the same way as the passenger cabins and comfortable. Whilst the holds do not have any lighting whilst in flight, it has been proven over the years that animals travel better in darkness and that they arrive in better shape than the passengers as animals do not suffer jet-lag!
Excessive heat or cold can prohibit airline pet transportation. Airlines place restrictions on pet transport due to temperature. These restrictions are referred to as heat and cold embargoes. These policies are implemented during the warm and cold weather months to prevent illness or death. Although the temperature in the live animal cargo area of an airliner is controlled during the flight, the embargo take into account the temperature on the tarmac (runway) before take off and upon arrival. We arrange for the best time to transport your pet during the winter and summer months. This is especially important in the summer for pug-nosed dogs and snub-nosed cats who are more susceptible to oxygen deprivation and heat stroke.

We can help our customers in providing services that are in the best interest of the family pet.

You may have read about the suggested use of tranquillizers during air travel on some pet related information sites. This is dangerous advice that can be fatal to your pet. ReloCat will NOT transport a pet that has been sedated.